Hawkesbury, Blue Mountains, Penrith and NWestern Sydney
NDIS Code of Conduct
The NDIS Code of Conduct requires people who deliver NDIS supports and services to: act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions respect the privacy of people with disability provide supports and services in a safe and competent manner with care and skill act with integrity, honesty, and transparency promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability take all reasonable steps to prevent and respond to all forms of violence against, exploitation, neglect, and abuse of people with disability take all reasonable steps to prevent and respond to sexual misconduct not charge or represent higher prices for the supply of goods for NDIS participants without a reasonable justification.
Now Offering
Private Aged Care
Because everyone deserves care you can trust 💚
At Sanctuary Care Services, we’re here to support older Australians to stay independent, safe, and connected.
Our private aged care services include:
✅ Domestic Assistance
✅ Personal Care
✅ Transport
✅ Companionship
✅ Meal Preparation
Whether it’s a helping hand around the home, a drive to appointments, or simply someone to share a cup of tea with – we’re here for you.
Join Our Day Programs
7 easy steps to join our Day Programs:
Step 1: Register within 7 days, stating the Day Program you’d like to attend and whether you require 1:1 or 1:2 support.
Step 2: We will send you a Client Intake Form.
Step 3: Send us the Client Intake Form filled out.
Step 4: We will send you an electronic Client Service Agreement to sign.
Step 5: Send us your e-signature on the Client Service Agreement.
Step 6: We send you the Day Program Waivers Consent Form to sign.
Step 7: Provide us the signed Waiver and Consent form.

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✦ About Us ✦
Professional Care Can Trust & We Provide
Sanctuary Care Services is a locally owned and operated NDIS disability service provider, supporting individuals across Hawkesbury, Blue Mountains, Penrith, and North Western Sydney. Our team brings together years of experience in community care, disability services, and individual support, with a single aim to deliver care you can trust.
Our organization was founded on the belief that everyone deserves to live with dignity and to be supported by people who genuinely care. We don’t just provide services — we build relationships, we listen, and we empower.
✦ Our Services ✦
Support Tailored To You
Every person’s journey is unique. At Sanctuary Care Services, we understand that disability support is not one-size-fits-all. That’s why we work closely with NDIS participants, families, and carers to provide the right care, at the right time, in the right way.

Our Promise To You
We know choosing a disability service provider is a big decision.
That’s why we make this promise:
You will always be treated with dignity and respect
Your goals will guide our support
Your safety, comfort, and happiness are our priority
With Sanctuary Care Services, you’re not just getting support — you’re gaining a trusted partner.

















