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✦ Welcome To Sanctuary Care Services ✦

Disability Service Provider

We offer a compassionate space tailored to your needs. Discover our range of supportive services for individuals seeking understanding and care.

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NDIS Code of Conduct

The NDIS Code of Conduct requires people who deliver NDIS supports and services to: act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions respect the privacy of people with disability provide supports and services in a safe and competent manner with care and skill act with integrity, honesty, and transparency promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability take all reasonable steps to prevent and respond to all forms of violence against, exploitation, neglect, and abuse of people with disability take all reasonable steps to prevent and respond to sexual misconduct not charge or represent higher prices for the supply of goods for NDIS participants without a reasonable justification.

Now Offering

Private Aged Care

Because everyone deserves care you can trust 💚

At Sanctuary Care Services, we’re here to support older Australians to stay independent, safe, and connected.

Our private aged care services include:


✅ Domestic Assistance
✅ Personal Care
✅ Transport
✅ Companionship
✅ Meal Preparation

Whether it’s a helping hand around the home, a drive to appointments, or simply someone to share a cup of tea with – we’re here for you.

Join Our Day Programs

7 easy steps to join our Day Programs:

Step 1: Register within 7 days, stating the Day Program you’d like to attend and whether you require 1:1 or 1:2 support.

Step 2: We will send you a Client Intake Form.

Step 3: Send us the Client Intake Form filled out.

Step 4: We will send you an electronic Client Service Agreement to sign.

Step 5: Send us your e-signature on the Client Service Agreement.

Step 6: We send you the Day Program Waivers Consent Form to sign.

Step 7: Provide us the signed Waiver and Consent form.

Stay connected with us! By joining our e-newsletter, you’ll receive regular updates, helpful resources, and the latest news about our services and community programs. Be the first to hear about upcoming events, care tips, and ways we continue to support individuals and families with compassion and dedication.

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 About Us ✦

Professional Care Can Trust & We Provide

Sanctuary Care Services is a locally owned and operated NDIS disability service provider, supporting individuals across Hawkesbury, Blue Mountains, Penrith, and North Western Sydney. Our team brings together years of experience in community care, disability services, and individual support, with a single aim to deliver care you can trust.

Our organization was founded on the belief that everyone deserves to live with dignity and to be supported by people who genuinely care. We don’t just provide services — we build relationships, we listen, and we empower.

✦ Our Services ✦

Support Tailored To You

Every person’s journey is unique. At Sanctuary Care Services, we understand that disability support is not one-size-fits-all. That’s why we work closely with NDIS participants, families, and carers to provide the right care, at the right time, in the right way.

Aged Care

Providing compassionate, tailored care that empowers seniors to live with independence, dignity, and a fulfilling quality of life

In-Home
Supports

Help with daily tasks and routines, delivered with respect and compassion in the comfort of your own home.

Respite
Care

Temporary care that gives both participants and their carers a much-needed break while ensuring continued support.

Supported Independent Living (SIL)

Safe and supportive shared living arrangements that help you build life skills while living independently.

Day
Programs

Engaging group activities designed to promote learning, community involvement, and social interaction.

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Our Promise To You

We know choosing a disability service provider is a big decision.
That’s why we make this promise:

You will always be treated with dignity and respect

Your goals will guide our support

Your safety, comfort, and happiness are our priority

With Sanctuary Care Services, you’re not just getting support — you’re gaining a trusted partner.

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✦ Testimonials ✦

Trusted By Families Across The Community

Sarah M.

"Sanctuary Care Services has made a world of difference in our lives. My daughter finally feels like she belongs. The staff is kind, gentle, and truly understand her needs. I’ve never felt more supported as a parent."

David R.

"They don’t just help me with daily tasks — they help me live a fuller life. I’ve started cooking, joined a social group, and even went on a short holiday for the first time in years. Sanctuary Care gave me confidence."

Jenny T.

"As a support coordinator, I’ve worked with many providers, but Sanctuary Care Services stands out. They communicate well, follow through with their promises, and genuinely care about each participant. 

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